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Terms & Conditions - Built to Run

Last updated: January 2026
These Terms & Conditions (“Terms”) govern the purchase and use of the Built to Run – 6-Week Strength Plan (“the Program”) provided by RE-COV Physio LTD. (“we”, “us”, “our”).
By purchasing and accessing the Program, you confirm that you have read, understood, and agree to be bound by these Terms.
1. Nature of the Program
Built to Run is a 6-week, home-based strength training program designed for runners.
The Program:

  • Provides general strength and conditioning guidance for runners

  • Is delivered digitally via a professional exercise application

  • Is matched to information you provide about your running and injury history via a short screening questionnaire

  • Is built and reviewed by a Chartered Physiotherapist

  • The Program does not constitute physiotherapy treatment, medical advice, diagnosis, or rehabilitation.
2. Screening & Plan Matching
Prior to delivery of the Program, you are required to complete a short screening questionnaire relating to your running background and injury history.
You acknowledge that:

  • The accuracy and appropriateness of the matched plan depends on the accuracy of the information you provide

  • The screening process is not a clinical assessment

  • The review process is limited to matching you to an appropriate pre-designed plan and does not involve live assessment, observation, or ongoing supervision

3. Not a Substitute for Medical Care
The Program is not a substitute for in-person physiotherapy, medical assessment, or treatment.
You should not use the Program if:

  • You are currently unable to run due to an acute injury

  • You have worsening or unexplained pain

  • You require supervised rehabilitation or individual clinical care

  • If you are unsure whether the Program is appropriate for you, you should seek advice from a qualified healthcare professional before starting.
4. Assumption of Risk & User Responsibility
By participating in the Program, you acknowledge that:

  • All exercise carries an inherent risk of injury

  • You voluntarily choose to participate and accept responsibility for your own safety

  • You will perform all exercises within your own physical limits

    You agree to:

  • Stop any exercise that causes sharp pain, worsening symptoms, or symptoms that do not settle within 24 hours

  • Modify or pause training if required

  • Seek appropriate professional advice if symptoms persist

  • To the fullest extent permitted by law, RE-COV Physio Ltd accepts no liability for injury, loss, or damage arising from your participation in the Program.
5. Effort Guidance & Training Intensity
The Program uses Rate of Perceived Exertion (RPE) and/or Reps in Reserve (RIR) to guide training intensity.
You acknowledge that:

  • The Program does not require or encourage training to failure

  • Maximal effort training (RPE 10) is not part of the Program

  • You are responsible for selecting appropriate loads and effort levels based on the guidance provided

6. Delivery of the Program
  • Once payment and screening are complete, your matched Program will be delivered digitally within 48 hours.
  • Access is provided via email and/or a third-party exercise application called Physitrack.
  • Delays may occur due to technical issues or high demand; if so, you will be informed as soon as reasonably possible.
7. Payments & Refund Policy

  • The Program is priced at £45 (unless otherwise stated at checkout)

  • Payment is processed securely via Stripe through HubSpot

  • RE-COV Physio Ltd does not store payment card details

    Refunds

  • Refunds are available only if requested before the Program is delivered

  • Once the Program has been delivered, no refunds are offered, as this is a digital product matched and prepared based on your submitted information

8. Intellectual Property
All content provided as part of the Program — including exercises, videos, written materials, and structure — remains the intellectual property of RE-COV Physio LTD.
You may not:

  • Share, reproduce, distribute, or resell the Program

  • Provide access to any third party

  • Use the content for commercial purposes

  • Unauthorised use is strictly prohibited.
9. Communication & Support
  • If you experience difficulty with the Program or believe an exercise is unsuitable, you may contact us by replying to the original email through which the Program was delivered.
  • Support is limited to clarification and general guidance and does not constitute ongoing physiotherapy care.

10. Data Protection & Privacy

We process personal data, including information relating to your running and injury history, in accordance with our Privacy Policy.

By purchasing and using the Program, you confirm that you have read and understood our Privacy Policy and consent to the processing of your data as described within it.

11. Limitation of Liability
  • To the fullest extent permitted by law, RE-COV Physio LTD. shall not be liable for any direct, indirect, incidental, or consequential loss or damage arising from the use of the Program.
  • Nothing in these Terms limits liability where it cannot be excluded by law.
12. Governing Law
  • These Terms are governed by the laws of England and Wales.
  • Any disputes arising from these Terms or your use of the Program shall be subject to the exclusive jurisdiction of the courts of England and Wales.
13. Acceptance of Terms
  • By completing payment, you confirm that:

  • You have read and understood these Terms

  • You accept the nature and limitations of the Program

  • You agree to be bound by these Terms